Terms of Service
Last updated: March 2026
Welcome to Plenaura. These Terms of Service ("Terms") govern your access to and use of the Plenaura website at plenaura.com and any services provided by Plenaura ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Agreement to Terms
By accessing our website, submitting a form, booking a strategy call, or engaging our services in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference. We reserve the right to update or modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
2. Services Description
Plenaura designs and builds AI products and intelligent systems, including but not limited to:
- AI Strategy & System Design: Mapping operations, scoring AI opportunities by ROI, and designing complete system architectures — data flows, decision logic, user interactions, and improvement loops.
- End-to-End AI Products & Intelligent Systems: Full-stack AI product development — data engineering, ML models, backend, APIs, and frontend — deployed in production under your brand, on your infrastructure.
- Lightweight AI Infrastructure: Enterprise-grade AI systems optimized to run on minimal hardware. No vendor lock-in — you own every line of code.
The specific scope, deliverables, and timelines for any engagement will be defined in a separate statement of work or service agreement between Plenaura and the client.
3. Eligibility
Our services are designed for businesses, organizations, and professionals. By using our website or engaging our services, you represent that you are at least 18 years of age and have the legal authority to enter into a binding agreement on behalf of yourself or the organization you represent. If you are accessing our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
4. Intellectual Property
Plenaura's property: All content on our website, including text, graphics, logos, icons, images, and software, is the property of Plenaura or its licensors and is protected by intellectual property laws. Our proprietary methodologies, frameworks, optimization techniques, and tools remain the exclusive property of Plenaura.
Client's property: Any data, materials, or information you provide to us in the course of an engagement remains your property. We will not use your proprietary data for any purpose other than delivering the agreed-upon services, unless we receive your explicit written consent. Upon completion of an engagement, all client-specific deliverables and data will be transferred to or remain with the client as defined in the applicable service agreement.
5. Client Responsibilities
To ensure the success of any engagement, clients agree to:
- Provide accurate, complete, and timely information necessary for the delivery of services.
- Designate an internal champion or point of contact who has the authority and availability to make decisions, provide feedback, and facilitate access to relevant systems and stakeholders.
- Ensure that any data shared with Plenaura complies with applicable laws and regulations, including data protection and privacy laws.
- Refrain from using our services for any unlawful, fraudulent, or harmful purpose.
6. Limitation of Liability
To the fullest extent permitted by applicable law:
- Plenaura provides its website and informational content on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
- Plenaura shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of profits, data, or business opportunities.
- Our total aggregate liability for any claims arising from or related to a specific engagement shall not exceed the total fees paid by the client for that engagement.
- We do not guarantee specific outcomes, revenue increases, or cost savings from the implementation of our recommendations or solutions, as results depend on numerous factors outside our control.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Plenaura operates, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of our services shall be resolved through good-faith negotiation first, followed by binding arbitration if necessary. Both parties agree to attempt informal resolution before pursuing any formal dispute resolution process.
8. Contact Information
If you have any questions about these Terms of Service or need to discuss any aspect of your engagement with Plenaura, please contact us: