Glossary
Agentic AI
Definition
Agentic AI is software that pursues a goal by reasoning, planning, and taking actions across tools and systems — not just answering a prompt.
Last updated
Key points
- A chatbot responds; an agent observes, decides, uses tools, and completes multi-step work.
- Best suited to structured, repeatable workflows with clear success criteria.
- Most reliable when semi-autonomous: fast on routine steps, with human handoff for judgment.
Quick answer
Agentic AI — common question
A chatbot generates text in response to a prompt. An agent can take actions — look up records, call APIs, run a multi-step process — to actually complete a task, escalating to a human when needed.
From concept to working product.
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