# Robotic Process Automation (RPA)

> Robotic Process Automation (RPA) is software that mimics the clicks, keystrokes, and data entry a person does across applications — running repetitive, rule-based tasks automatically and without errors.

_Source: https://plenaura.com/glossary/robotic-process-automation · Last updated: 2026-06-03 · Plenaura_

## Key points

- Best for high-volume, predictable tasks with fixed steps — copying data between systems, filling forms, reconciling records.
- Works on top of existing software through the same screens people use, so it rarely needs deep system changes.
- It follows rules exactly; it does not read judgment or handle exceptions on its own — that's where AI is added.
- Plenaura uses RPA for the deterministic steps of an automation, and pairs it with AI where a step needs reading, reasoning, or judgment.

## FAQ

### How is RPA different from AI automation?

RPA follows fixed rules — it does exactly the same steps every time. AI automation adds the ability to read messy inputs, make judgments, and handle cases that don't fit a rule. Most real workflows combine both: RPA for the mechanical steps, AI for the parts that need interpretation.

### Do we need to replace our current software to use RPA?

Usually no. RPA operates through the applications you already use, driving them the way a person would, so it's often faster to deploy than a full system integration.