# Robotic Process Automation (RPA)

> Robotic Process Automation (RPA) is software that mimics the clicks, keystrokes, and data entry a person does across applications, running repetitive, rule-based tasks automatically and without errors.

_Source: https://plenaura.com/glossary/robotic-process-automation · Last updated: 2026-06-03 · Plenaura_

## Key points

- Best for high-volume, predictable tasks with fixed steps, copying data between systems, filling forms, reconciling records.
- Works on top of existing software through the same screens people use, so it rarely needs deep system changes.
- It follows rules exactly; it does not read judgment or handle exceptions on its own. That's where AI is added.
- Plenaura uses RPA for the deterministic steps of an automation, and pairs it with AI where a step needs reading, reasoning, or judgment.

## FAQ

### How is RPA different from AI automation?

RPA follows fixed rules. It does exactly the same steps every time. AI automation adds the ability to read messy inputs, make judgments, and handle cases that don't fit a rule. Most real workflows combine both: RPA for the mechanical steps, AI for the parts that need interpretation.

### Do we need to replace our current software to use RPA?

Usually no. RPA operates through the applications you already use, driving them the way a person would, so it's often faster to deploy than a full system integration.